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PGRSS Application in a Public Hospital Unit of Manaus and its Sustainability Characteristics
Abstract
Solid waste from health services, the so-called “hospital waste”, has high risks to society and the
environment. Because of this, it was necessary to create legislation that would indicate a whole
treatment, seeking impact resolution without losing the quality of care provided. Thus are in force the
CONAMA Resolutions 358/05, RDC ANVISA 222/18 and Law 12.305 / 10 that deal with health service
waste management (SSR) steps and their management, defining the conduct of SSR agents to prevent
and properly treat waste with potential contamination. This requires that every institution implements
these safe-conduct strategies in the handling, storage, transportation, treatment and final disposal of
SSR. In this research, the steps proposed by the Health Care Waste Management Plan (PGRSS) were
analyzed: (segregation, packaging, identification, internal transport, temporary storage, treatment,
external storage, collection and external transportation and final disposal). in a public hospital unit,
located in the city of Manaus, by observing and describing the practices performed in the unit,
resulting in 8 stages out of 9, which were presented, obtained satisfactory conditions in compliance
with the legislation. What needs improvement in order to meet conditions responsive to legislation is
local segregation. Another issue observed was related to sustainable responsibility, which hospital unit
has. When adopting sustainable practices, there should be interactions of activities and awareness of
all entities, which is already observed in this specific hospital unit, with sustainable practices based on
certification because it meets the importance of the relationship with the environment, seeking to
obtain increasingly satisfactory results, not only to respond to the legislative condition.
Keyword: Environment; Solid waste; Management plan;
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Irregular Occupations and Environmental Impacts Caused by Fire of the Neighborhood of Educandos in the City of Manaus - Amazonas
Abstract
The paper describes the data of an exploratory research conducted after a fire that occurred in a favela
space in the described Educandos neighborhood, located in the South Zone, peripheral area of
Manaus. Educandos was formed over 100 years ago, when the first families began housing
construction. At first glance, walking through the main streets of the neighborhood, there is no
evidence of the irregular situation of the place, because masonry structures cover the stilt houses,
installed near the Rio Negro bed, an area affected by the fire. Assuming that irregular occupation
contributed to the cause of the fire, the study aimed to carry out the impacts caused by the fire. Tracing
a qualitative and quantitative diagnosis of these impacts, it was observed through the Interaction
Matrix that the impacts were negative in nature, 85% directly, has as local scale, irreversible for
impacts to vegetation and social problems, high magnitude during the action. Of fire.
Keyword: Manaus Free Zone; Rural exodus; Irregular Occupations;
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Modernization of the Environmental Lighting System of a Manaus City Commercial Business
Abstract
This research aimed to present a brightness control system through the Arduino prototype that will
adjust the brightness in the workplace according to the Brazilian norms according to the activities
performed and through the literature review point its advantages and benefits to the company. To this
end, the following research methodologies were adopted: case study, literature review, quantitative
and qualitative analysis. Where illuminance samples were collected in a work environment where they
are outside the standard of NBR 8995-1, a fact that has been negatively influencing workers
performance and company results, a high level of energy consumption was also detected energy. Thus,
based on the literature review on the subject, and the results obtained in the inspection of the
illuminance of the work environment, it was possible to present a prototype on the Arduino platform
that solved the problem of lighting in the work environment, regarding the quantitative results of the
work. Research has proven that with the installation of the prototype in the workplace the energy
reduction can vary from 7% to 20% in addition to the reduction of occupational disease costs, and the
qualitative results show numerous benefits of adequate lighting in the workplace. minus three
spheres: physical; cognitive and operational.
Keyword: Lighting. Workplace. Lighting control. Arduíno;
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Application of Swot Analysis in the Distributor Company and Commercial Market Souza Cruz
Abstract
This article focuses on the SWOT analysis, which deals with content related to strategic planning in
which the research object is the commercial company Comercial Souza Cruz, located in the city of
Manaus / AM, active in the wholesale and retail business. With the general objective of this work was
to analyze and identify growth strategies, through SWOT analysis, with the purpose of increasing the
profitability of the company in question. During the elaboration of this scientific study, the
bibliographic basis was used as a methodology, where it is characterized in a case study of descriptive
analysis, through which data collection took place through a documental analysis and semi-structured
interview. As a result, it was observed that the company has a favorable location, differentiated service
hours and customer loyalty. However, there are still variables to be improved in the company, such as
low financial resources, non-standardization of financial data analysis and 50% of its physical structure
depends on a lease agreement.
Keyword: SWOT analysis; Strategic planning; External environment; Internal environment.
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PDCA Cycle Application in the Beer Filtration Process
Abstract
The brewing process requires that the manufacturing of your product be done and controlled in such
a way that the entire characteristic of the product is preserved from receipt of raw material to finished
product. Thus, this work aims to propose actions that allow identifying possible critical steps of oxygen
increases during the beer filtration process. Using the PDCA cycle methodology to analyze possible
failures, be it people, management or equipment, and seek improvements through the analysis and
monitoring of objective actions capable of identifying and addressing all problems at the process stage,
thus ensuring, improving the sensory quality of beer and producing with, lower dissolved oxygen
content. The PDCA cycle will be used because it is a sequence of activities that are cyclically performed
to improve activities and continuous application and allows a real use of the processes generated in
the company, aiming at reducing costs and increasing productivity. Therefore, the scientific problem
of this work refers to the evaluation of points of the manufacturing process that causes premature
aging and oxidation in the produced beers.
Keyword: PDCA, Process Flow and Process Mapping;
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Mobile Android APP Proposal Using an Inventor Platform Applied to Energy Efficiency and Sustainability
Abstract
This paper reports on the implementation of the efficient Manaus project, with the objective of
developing a mobile application that expires on energy saving, related to environmental issues, since
energy production, advanced natural resources. This application is designed to be used in a residential
unit to provide residents with information on formula applications that explain the generation and
energy expenditure of household electrical appliances, use or usage tests, and usage of the device.
lowering values and minimizing the use of environmental resources. Thus, through a process of raising
awareness of the knowledge gained from research in recent years, as well as providing quality content
and ease of access, use the Google platform "APP INVENTOR" as a framework for testing results.
Therefore, compile information on the best use of energy from a variety of information, including the
elaboration of a Quiz, which addresses questions such as: where does electricity come from; tariff
flags; efficient equipment; and electricity security, implemented in the application where they were
supported by tools such as cartridges, and information from the agencies that reference each of these
themes. This mode generates positive expectations for the future, which can create numerous other
applications with information that helps to understand products, processes, changes in the
sustainability context, to minimize impacts by new technologies.
Keyword: APP INVENTOR; Technological development; Natural resources;
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5G Technology Analysis in Relation to Electromagnetic Waves
Abstract
Electromagnetic waves are present in most of the main equipment used by humans. The advancement
of 5G mobile network technology has been gaining ground in the telecommunications market and with
it both positive and potentially negative consequences as it is used. Fundamental research has been
conducted to gain knowledge and familiarity with 5G technology, how it works and its millimeter
waves, which is a new range of the electromagnetic spectrum, which works with this new very high
frequency and the first time used in technology. mobile network, as well as exploratory research
through techniques such as bibliographic surveys in search of data such as frequency, related to 5G
and the equipment transmitting electromagnetic waves, and conducting a comparative study to
determine through the data collected from both , pointing out studies that present the evils that may
cause the human being due to the use of high frequency. According to the results obtained on the 5G,
the use of mobile network frequency presents no risks compared to other equipment that humans
have been using. Therefore, despite the research results, it is still too early to point out possible
damage over the years with the use of this technology, not ruling out possible consequences.
Keyword: 5G; Electromagnetic waves; Millimeter waves; Mobile Network;
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Feasibility of Frying Oil After Treatment by a Biofuel Company in Manaus - Amazonas
Abstract
Waste generation has increased in many sectors given the demand and population growth. Reverse
logistics comes to contribute to the return of these wastes to the production chain. In this context,
frying oil is one of the most processed waste and transformed into new products, such as: biofuel,
boiler fuel, soap manufacturing, concrete formwork release agent etc. Oil is one of the wastes whose
recycling only happens by law, because it has low added value, unlike plastic, aluminum and copper,
whose values are higher. The average oil consumption in Brazil reaches 3 billion liters per year, but
only 2.5% of this total is recycled, the others are discarded in the wild. The aim of this study is to
analyze Reverse Logistics at different points, seeking to describe the chain steps, from the final
consumer, through the PEV and ending in the companies that will reuse the frying oil already treated.
In Manaus, the logistics of frying oil is done by cooperatives and private companies, being MASSEG,
the largest company in the segment. This research has an explanatory character, approaching a case
study, which made it possible to observe the financial and environmental feasibility of reverse logistics
for the collection of frying oil, carried out at Condomínio Shopping Manauara Center, in the city of
Manaus, AM. To reverse this scenario, many companies are investing in the reverse logistics process.
Procedures such as leaving drums empty so that they are filled with waste oil, separation of solid waste
and water from oil, are already part of the routine of tenants that also contribute to non contamination
of water bodies. The collection, transportation, filtering, decantation and commercialization of the
product already treated, for fuel purposes, is performed by the company itself. Finally, the company
uses part of the treated oil to manufacture biodiesel, applied to the consumption of its own fleet, with
no commercialization of the generated biodiesel. Thus there is a reduction in the use and costs with
usual fuels (fossils), seeking to add the culture of sustainability.
Keyword: Reverse Logistics, Biodiesel, Waste.
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Piezoeletricity as an Alternative Source of Electric Power Generation in an Education Institution in the Amazon
Abstract
The development of technologies for the generation of clean and sustainable energy has brought
significant changes to the energy sector in Brazil and worldwide. The newest technology is
piezoelectricity, which although it has been studied for years, has not yet gained its proper space in
the national and international electrical matrices. With this in mind, the present work aims to describe
the process of installing a prototype carpet using piezoelectric ceramics that, through a force applied
by any individual, is capable of generating enough energy for the operation of a turnstile in a HEI from
Manaus-AM. The application was tested by modeling applying mathematical equations in the working
of the prototype developed by APC International. Different answers were obtained considering the
different dimensions for the piezoelectric parts. However, it is understood that this energy production
model, treated as a new technology, presents economic viability in its implementation. One of the
results demonstrates that the smaller the ceramic piece, the greater the energy production and can
be adapted over time to respond to large productions. Thus, it is concluded from the calculations made
that piezoelectric ceramics is an excellent alternative for the production of clean energy on a small
scale, in a short time, and in the long term can reach large scale.
Keyword: piezoelectric; sustainable energy, electric energy;
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Shared Economy: A Uber-Eats Case Study in Manaus City
Abstract
Given the prospective employment scenario that a society faces from the end of various areas due to
various factors such as automation, new labor rights, lack or creation of new audiences, a shared
economy caused in the midst of all this and It has become an option for the livelihood of many
Manauaras. With the advancement of technology many changes occur in the way urban society uses
its profits to generate income, it causes or disappears some professions, an interruption of others and
the emergence of several. It was chosen to measure the data or the food delivery application that uber
eats, which has about a year of use in Manaus, or even the concept of new forms of work organization,
their deliverers, use modal and are directed to your destinations via GPS. This study sought to
understand what is leading part of society to register in the application that is based on the shared
economy. For such a survey, a quantitative survey was conducted in Manaus City to collect data
required at high food ordering points per application, through a field survey, information was collected
from various professionals. As a result of the investigation it was possible to map the professional
profile of people who are choosing to work with this economic economy, and increase the incidence
of technology for the lives of these professionals, it was possible to measure what challenges this new
way of earning money provides, what are the advantages they bring, if it has the same advantages and
the socio-economic impact on the day to day of professionals. Finally, it was carried out by the authors
who conducted the survey, where after it was completed, it was possible to complete the applications
associated with the shared economy that use yes, a great work alternative using technology as a
medium.
Keyword: Innovation, Shared Economy, Technology, Disruption;
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A Sustainability Analysis of Different Types of Asphalts
Abstract
The present work aimed to analyze ecological asphalts, aiming at their influence on the tripod of
sustainability in the social, environmental and economic spheres. The option of using eco-rubber
asphalt and EVA as a raw material for paving roads and highways is a bet for a more resistant material
that requires less nature degradation and easier maintenance. One of the main reasons for the
degradation of flexible pavement is the wear caused by the time of use, as well as the traffic of vehicles
carrying excessive loads. This study reports some alternatives to multiply the improvement of reverse
logistics of waste tires and EVA (ethyl vinyl acetate) plastics, facing problems related to environmental
impacts, which directly affect the Brazilian population. This project is important because it is directly
linked to sustainability and the development of the environment, facing renewable and suitable
alternatives to be employed, such as ecological asphalts, and their benefits. Among the benefits of
ecological asphalt we can mention the contribution to the environment by reducing the amount of
waste tires improperly discarded in nature and the durability of ecological asphalt compared to
conventional asphalt where it showed greater resistance to climate fatigue. The research used the
qualitative method being a study based on bibliographies, analyze and discuss the reuse of solid waste
and the mitigation of environmental impacts through asphalt. Ecological asphalt seems to be more
expensive than the bituminous asphalt used today, however it is environmentally friendly and its
effectiveness, durability and safety are noticeable advantages.
Keyword: Sustainability tripod; paving; environmental impacts.
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Electrical Surge Protection Device (SPD): An Alternative to Reduce Material Loss
Abstract
The SPD is undoubtedly the equipment designed to protect the electronics of any building, one of the
protections that together with proper grounding and SPDA, are widely used by industry to protect
their equipment and people. This research shows the importance of SPD for electrical installations in
general, shows that we still do not have the risk of encircling all electrical protections in our homes,
which lead to inquiring. Why not use all safety measures in our residential electrical installations,
viewed as people who build a bus camera rated by a qualified professional, to guide their client,
explaining to him the importance of a safe installation, ie the values with electrical material are still
elevated for safe construction. In this research, some brands of SPD were analyzed and compared as
to the method of manufacture, classification and prices, a survey that also did not comply with Law
No. 11,337, of July 26, 2006. Determines the obligation that the buildings have a system grounding
and electrical installations used with the use of conductor protective earth, as well as making the
presence of conductor protective earth mandatory in the electrical appliances it specifies. Law 12,119
/ 09, of December 15, 2009, amends art. 2 of Law No. 11,337, of July 26, 2006, to better detail the
scope of its content and to adapt the nomenclature used to the technical standards used. "Art. 2
Electrical and electronic equipment, with metal housing marketed in the Country, classified in class I,
in accordance with the relevant national technical standards, the items allowed for use in earth
protection and with plugs, are also allowed in accordance with Brazilian technical standards.
Keyword: Electrical surge protection device, grounding, cost-benefit;
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Energy Efficiency Analysis in a Higher Education Institution in Manaus - Amazonas
Abstract
Thinking about solving the problem of high consumption and high cost in the electricity bill, this study
proposes to present proposals to increase the energy efficiency of the site. In this sense, it is proposed
an energy efficiency analysis of a Public Higher Education Institution in the Municipality of Manaus,
Amazonas. A building survey was performed on the appliances and components of the building's
electrical system, as well as an assessment of electricity bills to measure consumption. In order to
verify voltage, current and power, electric measuring instruments were used to elaborate proposals
aiming at increasing the energy efficiency of the site. Through the results obtained during the building
survey at the IES, it was possible to observe the anomalies of the systems and indicate proposals for
repair or replacement of equipment to increase the energy efficiency of the building. From the results
obtained from the invoice it was possible to propose a new value of demand contract and by
comparing the collected data, we identified the appliances that make the electric system less efficient,
in this case, the air conditioners. Recurring payment problems with overconsumption were
encountered. Adhering to the proposal of a new contract value with possible annual savings of R $
22,543.92 referring to the payment of the demand portion in the electricity bill. It is also proposed to
replace current lamps with LED tube lamps, reducing energy consumption by 9,122 kWh / month and
saving R $ 3,263.57 per month. As for the proposal presented for the HVAC system, given the exchange
of existing appliances for new and energy efficient, was not viable. Despite representing a reduction
of 41869.91 kWh / month, the expected investment is not paid.
Keyword: Lighting, Power factor, Electrical system;
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Evaluation of the Basic Sanitation Legislative System in Manaus - Amazonas
Abstract
This study dealt with the legislative system of basic sanitation in the city of Manaus. From this approach
we sought to develop the research from the parameters of the Brazilian legislation related to the basic
sanitation sector, as well as to identify the important conducts on sustainable development.
Understanding the importance of the subject in evidence, it is worth mentioning that Brazil has a
considerable volume of freshwater in the world, and likewise, the Amazon has in its watershed much
of that water in its rivers. Therefore, the objective of this investigation was to analyze the legislative
system of basic sanitation of the city of Manaus - Amazonas, in order to understand the actions
developed by this system. For the construction of this study, the methodology adopted was the
bibliographic research with a qualitative approach, in order to reach the proposed objectives.
Regarding the legislation that deals with basic sanitation, many advances in the sector were obtained.
Most of the population does not have access to basic sanitation services, even if provided for by
Brazilian law.
Keyword: Basic sanitation; Sustainable development; Basic sanitation legislative system;
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Briquetting as an Alternative for the Use of Urban Wood Waste as a Mitigation Process on Environmental Impacts in Manaus
Abstract
Waste generation has become one of the most important issues of the century, every production
process has significant losses due to the lack of proper management, especially wood waste, which
becomes environmental liabilities, given the search for low environmental impact solutions, such as
Microusina. Briquettes The scenario for initial investments that would be R $ 63,706.62 in fixed costs
for implementation purposes and R $ 109,274.02 in variable costs for the first month, added up to R $
792,980.64 (20%) of the amount spent in the year. 2018. The results of this research reflected that
briquetting is an economically viable technological alternative that sets precedents for sustainable
development in the Amazon, and may prove to be a powerful instrument for environmental
compensation and cooperation among generating agents, collectors and the public authorities. ,
where it successfully fulfills its social function, generating cultural change and change and attitude
towards waste disposal, reduction of generation, reduction of pressure under native forests, and
minimization of environmental liabilities.
Keyword: Briquettes Wood waste; Technological alternative; Mitigation of Environmental Impacts;
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Solid Waste Generated by Amazon and Tapajós River Vessels: An Environmental Education Activity
Abstract
Given the lack of research on solid waste generated by vessels and often incorrectly discarded, it
became clear the need for a new methodological approach focusing on the knowledge of this theme.
Thus this study was conducted focusing on the process of awareness of users of a vessel that made
the route that traveled the Amazon River and Tapajós, using an environmental awareness activity, with
results and immediate observations. From this, the waste was quantified before and after the
interventions, which occurred from the clarification of the environment, solid waste generation,
natural resources, water, among others. The research took place aboard a vessel that connects
Manaus-AM to Alenquer-PA, evaluating the before and after the intervention. Given this, it is verified
that the evaluation process achieved positive results in the minimization of solid waste generated,
ensuring that the study has immediate effect, but the intervention measures need time for
consolidation, given the responsibility of environmental education, which needs different approaches,
under different eyes and with depth of knowledge, even if it requires a long-term process. Therefore,
the importance of this type of activity is verified, aiming at the correct destination of the solid waste
generated, in any circumstance, mainly in vessels, in different rivers, considering the condition of this
natural resource. In addition, user awareness and education through environmental education is
mandatory to better understand the impacts caused by different changes over time and needs to be
an effective tool to ensure the success of habit transformation processes and quality improvement of
life.
Keyword: Awareness; Incorrect disposal; Water resources;
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Environmental Management of Gabriel Correia Pedrosa Children's School in Manaus - Amazonas, an Application of Environmental Education
Abstract
The implementation of Environmental Management in elementary schools encourages the
development and sharing of correct environmental solutions, cost reduction and resource
optimization, conservation of school physical spaces and commitment to the management process. In
this context, it is proposed to apply an Environmental Environmental Management Plan at Gabriel
Correia Pedrosa Nursery, located in the Compensa II neighborhood, Manaus-AM, seeking to identify
as environmental activities. An exploratory research was used to define the problem with greater
precision, to identify methods of action or to obtain additional data, having as pedagogical objectives
the introduction of paradigm changes that lead the individuals of Education to be inserted in
democratic processes of transformation of the problem. human-nature relationship. An analysis of the
data allowed the elaboration of methods of implementation of the Gabriel Correia Pedrosa Nursery
PGAE model guided by the following steps: an environmental perception through the early diagnosis
of activities and a thematic methodology of the nursery EA. Thus, the nursery develops activities to
finalize the student on environmental issues in order to raise awareness - and use a multiplying agent,
carried out in 2019, as the following activities: activities and studies with plants and flowers for
cultivation and irrigation; interaction with soil, without working the nursery garden; implementation
of fruit trees for children and environmental educational tours. The Nursery seeks to implement the
highest level of GEA, going from 5R to a change, reinventing a way of life, being described by 7R.
Keyword: Environmental Education, Environmental Management, 7R's;
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Analysis of the Use of Photovoltaic Solar Energy as a Source of Alternative Energy in Manaus City
Abstract
The need for other sources of renewable energy is present, due to sustainable growth and aiming at
the dull use of fossil fuels, which is a non-renewable energy responsible for the greenhouse effect and,
in its end, can generate conflicts between countries, due to its dependence. . Brazil has an advantage,
in front of other countries that already use this energy source frequently, because it is the country
with the highest rate of solar radiation, is not enjoyed in abundance, because it is not so accessible
due to poor incentives and lack of technology knowledge. As a clean and sustainable alternative
photovoltaic solar energy becomes attractive. Based on these data, this work conducts an analysis of
the photovoltaic solar grid system on grid (grid) system, to take as an alternative energy.
Keyword: Photovoltaic solar energy. Sustainability. Renewable Source;
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Work Safety Management for Optimization Production Process
Abstract
The safety at work of employees is not always viewed with due importance. However, with the help
of technology, such as E-social, the government system that organizes companies to communicate in
a unified way as information for their employees, it executes with whom employers comply with strict
safety standards. The main objective of this article is to demonstrate that occupational safety
management improves accident rates in the company through actions on enforcement methods that
are the basic causes of accidents. What's more, quality, management, costs and other values are better
through behavioral changes. Within the Thematic service, we seek or develop conscientious and
motivated employees, as a safe environment must be in place to support safe working employees.
Therefore, after the implant or safety management system, you can reduce a satisfactory reduction of
work accidents and get good results in the production process.
Keyword: Safety Management, Work Accident, Accident Index, Productive Process.
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Analysis of Labor Qualification in Civil Construction in Manaus Amazonas
Abstract
Civil construction is one of the fastest growing sectors in Brazil, and in the state of Amazonas is no
different, however, it is observed that several problems are affected by direct formal companies and
one of them is the unskilled labor, especially when It deals with masons and servants, in these terms,
the study of this study and analysis of the qualification of the labor in the civil construction in the city
of Manaus-Am. To achieve the research objectives, in the first moment of this study a bibliographic
research was carried out, based on books, articles and magazines already published, and in the second
stage field research and it is also a qualitative research. And according to the two surveys, it was found
that construction in Manaus needs to look for new ways to qualify its workers, so that the sector can
be producing their buildings with better quality, as well as making their deliveries on time. Regarding
the proposal to qualify the workforce, the surveyed companies will study a way to perform training for
their workers.
Keyword: Construction; Labor; Manaus; Qualification;
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Degrees of Risk of Environmental Impacts Arising from Irregular Occupations in the Northern Zone of Manaus - Amazonas
Abstract
The disordered urban growth in the city of Manaus has had serious consequences for the environment
in recent years, especially towards the northern part of the city. It is extremely important to verify the
environmental impacts caused by this situation, in order to define the priority areas for planning and
recovery actions of the areas. Sixteen areas were identified during the study, which were divided into
four quadrants to define their risk levels. The risk levels were I - low, II - medium, III - high and IV - very
high. The first criterion for dividing the areas in the quadrants was to identify similar characteristics
between them and the second, the proximity of the areas, considering, therefore, the size of the area,
as well as the loss of vegetation cover, the state of the soil and the existence and quality of the areas.
water resources near the occupied areas. It was found that the presence of streams is a decisive factor
to increase the environmental risk of a occupied area, in which anthropic actions intensify natural
processes. Another factor considered is related to the degree of erosive processes, therefore, the
occurrence of gullies and ravines accounted for the increased risk. After accounting for recorded
impacts, quadrant B, located in the Cidade de Deus neighborhood, has a high environmental risk, while
quadrants C and D have medium risk. These three quadrants have streams in their areas, however,
quadrant A, which has no water body, has a low degree of risk, although three of its four areas have
gullies. From this analysis, it is possible to define mitigation and impact containment measures,
allowing natural resources to be preserved for the well-being of everyone today and for years to come.
Keyword: Urban growth; Risk areas; Environmental variables
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Application of queuing theory to a financial institution in the public service sector in the city of Manaus
Abstract
This paper aims to apply queuing theory to a banking service system. Financial institutions are known
to attract large audiences on a daily basis, generating long and lengthy queues. Based on empirical
knowledge, it is common to use seasonality to explain the increase and decrease in the flow of people
in the agencies, either because it is the payment week of a wallet, the workers' lunchtime. This paper
aims to apply the theory in a system, with the objective of increasing the company's competitiveness,
so that it is remembered as the customer's first choice.
Keyword: Service; Queue Theory; Decision Making; Banking.
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Evaluation of environmental changes as a function of climatic variables from 2008 to 2018 in the city of Manaus - Amazonas
Abstract
El Niño intensifies the temperature increase in the Amazon region, causing heat and extreme drought
in much of the Amazon, in Manaus the process of urbanization intensifies the temperature increase of
the city. This study aims to perform an analysis of climatological variables of the city of Manaus-AM,
from January 2008 to December 2018, through the maximum and minimum temperature,
precipitation and relative humidity in order to show the increase in temperature through statistical
analysis showing the temperature. year of greatest impact. According to the results obtained, in 2008
Manaus recorded the lowest minimum temperature in the period being 23.4 ° C, characterizing the
minimum maximum temperature with 32 ° C, it is noted that due to the presence of the negative phase
of ENSO ( La Niña) in 2008 the precipitation level in the region was high, contributing to the low
temperatures and the relative air humidity averaged 87%, and the highest annual average of the
maximum and minimum temperature in the study period occurred in 2015. , being 33.5 ° C and 25.7 °
C, due to the positive phase of ENSO (El Niño), temperatures in the capital were high, with little
precipitation during the year directly impacting the relative humidity (75%). . Therefore, the positive /
negative ENSO anomalies had a major influence on the climatic variables in the year 2008 and 2015,
characterizing low temperatures in 2008 and high temperatures in 2015.
Keyword: Climate phenomena, El Niño, Amazon.
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Implementation of a Solar Power System Using Frequency Converter for Water Collection Optimization in the Altamira Community of Japurá - Amazonas
Abstract
Solar panels are renewable sources of energy, which over the last two decades have been widely used
for electricity generation, and Brazil is beginning to move towards the implementation of alternative
renewable energy sources as its energy matrix, especially solar photovoltaic. The residential
photovoltaic system provides local generation and consumption, helps reduce grid load, increases
system reliability, reduces transmission and distribution losses, lowers energy costs and reduces
environmental impact. This paper discusses the use of solar energy applied for pumping water with
two proposals, most economically viable and able to serve a community with 123 inhabitants, who live
in that difficult-to-light region. With this we will apply two proposals of a photovoltaic kit for water
abstraction that presents the economical dimensioning of its implantation, proving to be a viable
system for the riverside communities with difficult access to water.
Keyword: Energy Efficiency, Water Capture, Photovoltaic.
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Strategic Planning Applied to Small Businesses: A Case Study in Maués - Amazonas
Abstract
This paper aims to present the application of strategic planning for small companies and the tools that
help their development in the context of production engineering. Since strategic planning and tools
such as SWOT analysis, GUT matrix, brainstorming and 5W2H are of great importance in the business
environment, especially in the current economic situation, where companies need to have a
differential to stay in a highly competitive market. competitive. This makes the use of methods and
tools indispensable, as it is through them that the company can clearly and objectively gain insight into
its strengths, weaknesses, opportunities and threats, as well as develop an action plan to defined
strategies ensuring greater productivity.
Keyword: strategic planning, small business, action plan, production engineering.