APPLICATION DEVELOPMENT FOR ACADEMIC QUEUE MANAGEMENT (FIFO)
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Tipo do ITEM
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Artigo Ciêntifico
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Título do Artigo
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APPLICATION DEVELOPMENT FOR ACADEMIC QUEUE MANAGEMENT (FIFO)
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Descrição
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This article describes a quantitative research carried out with students from an academic
institution in the city of Manaus-AM. Starting from the hypothesis of the time that students are
waiting in a queue at a secretariat. Bearing in mind that in the present times the Information
Technology is in an increasing evolution, where the mobile means of communication such as
smartphones and the internet connection are extremely accessible by the population, thinking
about this scope and the solution of this problem that is common to society in general. We intend
to analyze the following question: the need to be in person in electronic queues and through this
analysis to develop an application for the management of academic queues. To make this
possible, we conducted a research through a tool called Justin mind, taking into account its easy
handling for creating prototypes of web applications and mobile devices. The research is based on
answering the following questions: regarding the application's proposal; what is the main problem
faced by the participants when they arrive at an establishment, in relation to the time that the
participants usually spend in line, regarding the use of the application in the academic
environment, in relation to the desire to perform other activities while waiting in line. To check
the feasibility of the application, the Google Forms platform was used, with the objective of
knowing the public's opinion regarding the application's proposal and asking some questions
directed to the needs that the application intends to solve. Taking into account all the data
analyzed during the research. The application to be developed aims to allow the monitoring of the
queue by the user through his mobile device. That way he does not necessarily need to be in the
queue so he can carry out other activities, but always following the progress of the queue.
Key Words:
Academic Institution; Queue monitoring;
Waiting time; smartphones; Justin mind.
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Abstract
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This article describes a quantitative research carried out with students from an academic
institution in the city of Manaus-AM. Starting from the hypothesis of the time that students are
waiting in a queue at a secretariat. Bearing in mind that in the present times the Information
Technology is in an increasing evolution, where the mobile means of communication such as
smartphones and the internet connection are extremely accessible by the population, thinking
about this scope and the solution of this problem that is common to society in general. We intend
to analyze the following question: the need to be in person in electronic queues and through this
analysis to develop an application for the management of academic queues. To make this
possible, we conducted a research through a tool called Justin mind, taking into account its easy
handling for creating prototypes of web applications and mobile devices. The research is based on
answering the following questions: regarding the application's proposal; what is the main problem
faced by the participants when they arrive at an establishment, in relation to the time that the
participants usually spend in line, regarding the use of the application in the academic
environment, in relation to the desire to perform other activities while waiting in line. To check
the feasibility of the application, the Google Forms platform was used, with the objective of
knowing the public's opinion regarding the application's proposal and asking some questions
directed to the needs that the application intends to solve. Taking into account all the data
analyzed during the research. The application to be developed aims to allow the monitoring of the
queue by the user through his mobile device. That way he does not necessarily need to be in the
queue so he can carry out other activities, but always following the progress of the queue.
Key Words:
Academic Institution; Queue monitoring;
Waiting time; smartphones; Justin mind.
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Língua do arquivo
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inglês
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Data da Publicação
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Ano 2020
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Palavra-chave
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Academic Institution
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Queue monitoring
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Waiting time
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smartphones
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Justin mind
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Autores
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Jefferson Cardoso Mota
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Rogerio Rodrigues da Silva
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Bruno Pereira Gonçalves
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Benevaldo Pereira Gonçalves
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Jean Mark Lobo de Oliveira
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David Barbosa de Alencar
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Local
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ITEGAM - Manaus, 2020
