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A Proposal to Implement a Business Guidance Service (BGS) Manual Based on Business Process Management (BPM) Methodology: A Case Study in a Public Company in the Amazonas State Abstract
The public company operates directly focused on providing services to clients operating in the Amazon
trade sectors. This paper aims to present a previous study on the proposal to implement a Business
Guidance Service Manual (BGS) in a public company in the State of Amazonas through the Business
Process Management (BPM) methodology.
Keyword: Business Process Management (BPM). Business Guidance Service Manual (BGS). Public Company -
Amazonas - Brazil.
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Management in Production of Fish Farming Using Arduino Abstract
Monitoring of indicators in fish farming is an essential factor for profitable production, the more
intense the production system is, the more important monitoring becomes. In the methodology, a
bibliographic research was performed and an exploratory research was used to implement a prototype
using arduino and monitoring sensors. The goal was to develop a system that assists the management
of fish farms, ensuring the accuracy of monitored data, the quality of production and cost savings for
the fish farmer. The project has a low implementation cost, provides more convenience in the
management of fish ponds and contributes to the reduction of inputs during production, generating a
greater profit for the fish farmer.
Keyword: Monitoring; Real time; Arduino; Sensors.
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Preventive and Corrective Predial Inspection and Maintenance: A Case Study in a Residential Building in Amazonas Abstract
This article aims to describe the main manifestations found in the external area of the residential
building. The case study was performed through visual inspections of the structures, identifying the
causes and proposing a correction method for these anomalies. Based on the literature review in
books, articles, norms and laws, we sought to understand the definitions related to the inspection and
preventive maintenance and corrective to the performance of the building, presenting the main points
of interest using as reference the ABNT NBR 5674: 2012 - “Maintenance of buildings” and ABNT NBR
15575: 2013 “Performance of Housing Buildings”. After all the on-site survey was carried out, the
intervention strategies were presented, ensuring that the facilities receive the necessary maintenance
according to the needs of each environment. Therefore, it is concluded that the lack of maintenance
in the residential building has caused discomfort in the residents and the expected performance for
the building. Therefore, it is very important to have proper planning and conducting the building
inspection throughout the building's life, and should have specialized and qualified professionals to
perform preventive and corrective maintenance, so it will be possible to rescue its performance,
ensuring durability, comfort and real estate appreciation.
Keyword: Building Inspection, Preventive and Corrective Maintenance;
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Descriptive Analysis of Advantages and Disadvantages of Expanded Polystyrene Monolytic Panels - EPS Abstract
The light concrete of expanded Polystyrene is an innovation in the construction market, as it stands
out for its execution, cost and efficiency. This new technique seeks to provide the constructions:
lightness, cost reduction, reduction of time in works and good thermal and acoustic performance,
producing comfort to the environment. This work aimed to study the use of light EPS concrete
(Styrofoam) in internal and external walls, presenting the comparisons between this system and
conventional masonry with ceramic blocks through the monitoring of a work in the city of Manaus -
Amazonas.
Keyword: EPS; Lightweight concrete; Constructive method;
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Comparative Analysis Between Native and Hybrid Mobile Applications Abstract
With the growth of technology in the mobile area, the app market has been bringing solutions to many
problems and making life easier for many people, whether in the business, technology, administrative
and many others. It is necessary to understand that to build an app, there are many technologies for
different purposes, and developers need to know which one is best applied in every situation.
Therefore, the objective of this research is to bring an analysis about the native and hybrid
development, showing its main features and information regarding the usability and functionality of
two existing applications, which were built within the standards of each tool, based on two features
of ISO / IEC 25010: 2011 regarding Software Product Quality. An exploratory research was conducted
to bring comparative data regarding applications, and based on the results obtained, it was observed
that it is possible to develop similar applications in interface, quality and functionality, even if they are
built with different technologies. As a result, native technology is often used to build more robust
functionality-based applications that follow the interface standard of each platform, and hybrids are a
lower-cost alternative, as well as fact that its source code is fully reusable for use on other platforms.
Keyword: Application; Mobile; Technology;
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Implementation of Information Technology in the Logistics Area in a Manaus Electronics Company Abstract
This article aims to elaborate a continuous improvement in the logistics and production process of an
electronics company, through the implementation of IT focused on customer service within the
deadlines. The case study proposal was based on the problems faced by the company in question, such
as: lack of stock accuracy that directly impacts material separation due to the delay in systemic balance
adjustments, BOM impressions for material separation in excess, late orders, among others. The main
objective was to highlight the importance of information technology in the logistics area for the
production process. As specific objectives we sought to analyze the importance of information
technology for the production process; verify the advantages of an information system in the logistics
area; analyze the results of the implementation of a logistics information system for the production
process. The methodology used was descriptive research, where visits were made in an electronics
company located in the city of Manaus. As expected results, the importance of information technology
within the production process reduces errors and increases the quality of production.
Keyword: Logistics; Information Technology; productive process.
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Reducing Process Setup in a Smart TV Card Factory Abstract
Companies are looking for new ways to carry out their processes automatically and accurately. Thus,
the machines that are part of the process need to be stopped, called setup, so that they are prepared
to continue producing other products on the production line. This work was developed with the main
objective of showing the effect of reducing the setup time in a television factory, and as specific
objectives to present the concept of Fast Tool Change; present the negative effects of a production
that has a lengthy setup; punctuate the benefits of reducing setup time in a factory. The methodology
used is focused on exploratory research where it was necessary to visit the production line of a 32 ",
42", 50 "and 55" Smart TV board manufacturing company, in order to apply the data collection
instruments. To verify the failures resulting from the shutdowns and the problems that are related to
the production setup time, quality tools such as Ishikawa Diagram, 5W2H and before and after study
flowchart were used. As expected results, the company was able to reduce machine preparation
delays, batch delays became minimal.
Keyword: Production; Setup Time Reduction;
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Implementation of the OEE Indicator in the Welding Process in an Air Conditioning Factory in Manaus City Abstract
Factories are continually looking for new ways to produce more at lower cost and fewer failures, thus
preventing scrap or production losses. Given this, increasingly effective means of measuring
performance are used so that other details can be studied that lead to difficulties and bottlenecks in
production. Overall Equipment Effectiveness - OEE is a calculation that provides knowledge of machine
availability, production performance, and the quality with which parts are assembled or made. This
paper is a case study carried out in an air conditioning factory, with the main objective the
implementation of the monthly OEE; as specific objectives, present the concepts and their applicability
within a company; analyze the welding process of the factory; present a proposal for improvement
through the result obtained. As expected results, the OEE can provide the information needed for
internal improvement and thus, correction and prevention of failures and economic losses for the
organization.
Keyword: Production; Availability; Quality; Performance; Industry;
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Mobile Application for Gas Prices and Locations Inquiry in Manaus Amazonas Abstract
The original features the prototype of an application that allows drivers to locate and compare fuel
prices in the city of Manaus. Regarding the applied methodology approaches, this research is
quantitative, field, survey and applied. It uses data and statistics from national surveys with population
indices. It also brings data from an online questionnaire to measure drivers' opinions and information
about the context of Manaus in relation to the stations. After analysis, it is noted that the application
that helps drivers is not only necessary in a city with more and more vehicles as well accepted by
potential users.
Keyword: Gas stations; Prototype; Mobile app;
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Factory Location Decision Making Based on the FUZZY Inference Model Abstract
This paper introduces the concept of fuzzy logic, some terms used in this kind of logic, and uses it to
evaluate and choose where to deploy factories and other enterprises. In addition, a model is made
using the InFuzzy program to evaluate a choice of a location within the Manaus Industrial Pole - PIM,
using objective and subjective criteria within the fuzzy logic. This article aims to present the fuzzy logic
in the context of production engineering, select the parameters that define the best location, develop
models that represent the subject in the study and verify the applicability by simulating other case
studies and comparing results
Keyword: Fuzzy logic; Factory location, Inference model
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Mechanization of the 18ct Gold Ring Manufacturing Process Abstract
The process of manufacturing handcrafted 18ct gold wedding rings is a method widely used by small
scale and self-employed manufacturers, this manufacturing method has low investment in labor,
equipment, tools and physical space, but this method becomes a both outdated when improvements
are needed, in this case the alliance manufacturing process through micro-casting and machining is
considered to be one of the efficient ways to produce on a medium scale and requires a slightly larger
investment in equipment, and tools that eliminate some processes. idle, generating a higher
production volume and a superior finish compared to the artisanal production method.
Keyword: Wedding Ring Manufacturing; 18ct Gold; Handcrafted Process; Micro Casting, Machining;
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Application of Reverse Logistics of Waste Tires and their Proper Destination Abstract
Increased solid waste generation has become a major concern for society. Among the many types of
waste, the tire stands out because of its worldwide consumption and because it is a threat to the
environment. With the need to reduce improper tire disposal, several solutions have been developed
to reduce or reuse this material. Many countries are creating new technologies and processes that can
be used to recycle tires. Governmental actions have also been manifesting in the face of the situation,
with the creation of legislation for both the corporate level and society in general, together with
environmental inspection agencies to control this waste. The present work consists in making an
analysis about the application of the reverse logistics of the waste tires, with the objective mainly in
the issues that correspond to the proper disposal or the reuse of waste tires. Also present possible tire
reuse alternatives, processes that can be applied to these wastes and show how harmful they are to
the environment.
Keyword: Reverse logistic; Waste tires; Tire destination;
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Manaus Public Port Logistics a Case Study of Boarding and Landing at Passenger Station (ROADWAY) Abstract
Logistics for boarding and disembarking at the passenger terminal (roadway) is the organization of all
existing operations. This research aimed to analyze and propose improvements in logistics methods in
the public port of the city of Manaus – AM that influence the boarding and disembarkation of
passengers and goods, taking into account a modern and useful adaptation to the roadway, enabling
na efficient handling operation for that meets all who use the port, based on the fact that the
movement of passengers must be done safely, and can take into account factors that allow both access
to users, as well as goods.
Keyword: Logistics; Boarding and Landing at the Passenger Station (roadway);
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Proposal for an Araçá-Boi Fruit Mead Factory in the Amazon Region Abstract
The present work is intended to present a proposal for the construction of a factory, which will produce
handcrafted mead with exotic fruit from the Amazon region, Araçá-Boi. It will be shown in a very
relevant way the importance in the valorization of the fruit, little used in the local cuisine, its nutrients
and the commercialization of the drink in the region. The work will enable the recognition of this drink
from ancient times, much appreciated in the Nordic culture, made with the fermentation in honey
base, which gave rise to an alcoholic beverage, still so little explored in Brazil.
Keyword: Mead Factory; Araçá-boi; Artisanal Production;
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Air Conditioner Production Failure Analysis Techniques Abstract
This paper aims to apply the use of quality tools for fault analysis techniques and internal circuit board
defect reduction in an air conditioner company. We currently have millions of air conditioners installed
and produced annually on all continents and consecutively there is increasing consumer complaints
that internal circuit boards are one of the most critical components of an appliance and it is it that
controls its functions as a for example: receive the temperature signal chosen on the remote control
so that it works to increase or decrease the temperature as per customer requirement. According to
vendor defect, data our top one defects are related to evaporator EEPROM non-write defect circuit
board problems and with that 3.12% defect work, we achieved a 0% reduction of defects after Work
completed with 2 weeks of follow-up.
Keyword: Indoor unit; Outdoor unit; EEPROM;
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Application of Games as Learning Tools in the Preservation of Streams in Amazonas Abstract
This paper presents the use of games as a strategy for teaching the principles of environmental
education, focusing on preserving the rivers and streams of Manaus, polluted daily. The research is
qualitative, using indirect documentation for data collection, based on articles and websites that
address the subject. After the survey were listed the main points about environmental education,
water pollution and how to use digital games for environmental awareness. The concepts were applied
in the construction of a game prototype that warns about the importance of river preservation and
how to avoid pollution. The aim is to achieve this through the simple and dynamic language that games
can offer, while at the same time alerting about this environmental cause, focusing on children from
six to ten years old, because they have more interaction with the games and are in their age of critical
opinion formation. Research has found that water is an important resource, but it is still not preserved
as it should. Nevertheless, the combination of gaming entertainment with environmental awareness
concepts has proved to be a good alternative to combat the problem.
Keyword: Defense in River; Water Pollution; Preservation; Environmental Education.
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Urban Mobility in Brazil: A Comparative Between Manaus and Sao Paulo Abstract
Urban mobility is one of the main topics when it comes to urban planning, in Brazil, it is one of the
most troubling subjects since the country had a demographic boom in the 60s and 70s leading to
unplanned cities that were not capable of properly preparing for its population increase. In order to
evaluate what Brazil’s cities are lacking, Manaus and São Paulo were compared to leading cities in
urban mobility like Hong Kong and Prague reviewing the main indicators which leads to those cities
being ranked higher than Brazilian cities. Being the cycle lanes one of the biggest disparities between
cities like Prague and Manaus, the urban mobility plans of the Brazilian cities were evaluated to present
their guidelines and their plans to unite with the global trend in urban mobility.
Keyword: Urban Mobility; Cycle lane; Public Transport;
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Proposals for Reducing Damage Caused by Dams Collapse in Pitinga - Amazonas Abstract
Mining is an extractive activity that interferes with the economic, environmental and social
environment. Thus, its intrinsic characteristic is locational rigidity, environmental transformation and
the generation of social and environmental risks. Thus, this study aimed to present in the literature
what is the best mitigating measure to be adopted in order to try to reduce the impacts on possible
collapses in the Pitinga tailings dams in the Amazon. From this study it can be stated that among the
29 dams located in the State of Amazonas, 8 are from ore tailings and are located in the municipality
of Presidente Figueiredo, in the Pitinga region, as regards supposed risks of a disaster, the perceived
scenario in Minas Gerais can hardly occur, since the tailings dams have a natural containment because
they are built in valleys. However, in order to reduce damage and prevent possible collapse in ore
enterprises, it is essential that mitigation measures are used to compensate for environmental damage
caused by the practice of ore extraction.
Keyword: t Mining; Extractive activity; Collapse; Compensation;
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Assessing the Financial Feasibility of Slope Protection Through the use of Geocell With Recomposed of Infertile Abstract
Soils that have small load capacity need to have their mechanical characteristics improved in order to
portray parameters that provide safety to the desired works. The geocells were developed to obtain a
cellular confinement system used for reinforcement, protection and coating of slopes, similar to a
beehive, which can be filled with soil, granular materials or concrete. However, the present work
presents economic viability methods between the projected concrete and the geotextile. With the
methodology, it was considered that the alternative use of geocell promoted savings of 35% compared
to the projected concrete. The results indicated by tables that compose the projected concrete
coatings and geocells were made available by the executing company. Finally, the method was applied
to the soil-cement satisfactorily serving the execution, mechanical and economic aspects.
Keyword: Geocells; Slope revestment; Economic viability;
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Application of MASP to Paper Waste Control in a Manaus X Institution Abstract
The paper analyzes the reduction of waste of A4 paper used in prints in the finance section of a
department of Institution X. The research is a case study in which the collection and analysis of data
follow the steps of the Method Analysis and Problem Solving (MASP) in conjunction with the tools:
Brainstorming, Check Sheet, Cause and Effect Diagram, Pareto Chart and 5W1H. After analyzing the
data, it is concluded that operator error, faulty printer tray and sudden change of document content
account for 77.52% of paper waste in the department. In the end, for each of these cases, it is proposed
an action plan that together with other proposals, total seven actions of improvements for the
managers of the department in question
Keyword: Reduction of Waste; MASP; PDCA;
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Mechanical Analysis of Asphalt Pavements with Alternative Materials in Manaus – Amazonas Abstract
Pathologies in urban roads are common and recurring problems in the municipality of Manaus - AM,
where defects have appeared early and successfully, especially the climatic condition of the
differentiated region and the non-participation of the coarse aggregate in the asphaltic coating and
sublayers. predominantly made of clay. Nevertheless, the Government often performs simple "holecovering" operations to recover and restore such a structure, corroborating all the problems that
trigger poor paving in the State Capital of Amazonas. Another challenge of the municipal
administration is the disposal of construction waste, making it necessary to recycle it, highlighting the
serious environmental problem caused by the extraction of the pebble. Aiming to contribute with
alternatives the scarcity of stone material and the natural aggregate (pebble), substitute of gravel in
the regional civil construction, it is proposed the use of construction and demolition waste (RCD).
Asphalt concrete (AS) mixtures were made with recycled material, residual sand, portland cement,
petroleum asphalt cement (CAP 50/70) and this binder modified with the addition of SBS (styrene and
butadiene copolymer). Characterization tests were performed with aggregates, filler and petroleum
asphalt cement (original and polymer), dosed by the Marshall method, and the asphalt mixtures were
subjected to the Beam Fatigue Test at three different stress levels. The studies indicated satisfactory
results of asphalt mixtures with the participation of RCD and SBS binder, compared to regional
composites.
Keyword: asphalt pavement; construction waste; fatigue
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Electric Energy Reuse of Plastic Injection Machine Motors for Lighting Circuit in a Manaus-Amazonas Industrial Pole Company Abstract
This work aims to reuse the electric energy used in three-phase induction motors of an industrial
plastic injector for the lighting circuit of the same warehouse where the injectors are located, thus
eliminating the need to use the energy of the electric company. Any resource that reuses electricity
with better efficiency becomes essential today, making it a solution for industries that are thinking of
saving the energy used in the productive processes in the manufacture of goods.This project uses a
synchronous generator coupled to a three-phase induction motor of a plastic injector, which will reuse
the electrical energy used of the induction motor to mechanically drive the synchronous generator,
that will be able to generate enough electrical power in its coils for a 47-light shed lighting circuit, thus
eliminating the need to use utility power, saving a portion of the energy usage costs on the monthly
bill. This installation of the synchronous generator was performed on equipment of the company Moto
Honda da Amazônia, which has a 24-hour operating regime for six days a week.
Keyword: three phase induction motor; plastic injection molding machine; synchronous generator; lighting;
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Articulation on Basic Sanitation in the City of Manaus, Collecting Nets Model for Lagoa Azul Community Abstract
This article aims to demonstrate and articulate the situation of basic sanitation in the city of Manaus
in the state of Amazonas. Through research, the precarious state of the sector in the region is now
proven, the proposal for emergency measures such as the sewage collection system in the community
of Lagoa Azul, is intended to demonstrate the absence of old management of the provision services
for citizens' right to sanitation.
Keyword: Basic sanitation; Sanitary sewage; Water supply.;
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Accident Prevention in Electrical Installations at Construction Sites in Manaus - Amazonas Abstract
Electricity brings great benefits to the population, but when misused can pose a great danger especially
with regard to safety.Safety is risk fre.Despite several safety standards and standards in place to ensure
safety in work involving electricity, there are still many accidents that range from minor injuries to
fatalities.The present work aims to propose preventive measures for the risks existing in building
electrical installations, in order to guarantee the safety and health of workers who perform activities
and services of electrical installations, by explaining the origin of the causes of accidents in buildings.
electrical installations, workers' awareness of the importance of safety and the main risks in electrical
services. Subsequent to this, preventive and corrective measures will be suggested to reduce work
accidents in building electrical installations. In the development of this study, a direct observation field
research was carried out in three construction sites of Manaus City, where relevant aspects related to
work safety were observed, with works involving electricity.In partnership with the field research,
bibliographical researches were carried out in order to strengthen the data collected in the sites of the
researched works.According to the bibliographic survey and direct observation field research, the main
consequences of not complying with the recommendations prescribed in NR1O and NBR 5410 are
accidents and occupational diseases.Accidents are caused by unsafe acts and unsafe condition.The
importance of DDS (Safety Dialogue) was pointed out to show the importance of equipment to
workers, the percentage of personal protective equipment used at construction sites and the reasons
that lead workers not to use PPE, among others. Through the lecture, it was possible to clarify to
workers about the importance of using preventive measures so that they change their attitudes and
there is a transformation and behavioral changes on safety measures.Therefore, although companies
have accident prevention measures, it is confirmed that the maximum of protective measures has their
flaws. There is no work environment completely free of hazards and risks.Risks will always exist, even
if in minimal proportions. Most workers have positive conceptions of improvements and benefits from
the prevention of accidents in electricity.
Keyword: security measures; electricity; construction sites;
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Headwather Recovery in Mindú Municipal Park: An Experience in Environmental Education Abstract
The main objective of the article was to highlight the importance of the spring to Mindu Municipal
Park, as well as, propose solutions to the problems that were observed on the spot, the research aimed
to demonstrate the activities aimed at spring recovery and revitalization of areas affected by
degradation. The collections were performed three times a week over two months, from March to
April 2018. Being possible to verify the conditions of the environment and how it was before the
application of the Park's revitalization and maintenance activities. Being possible to delimit the first
activities that will be applied to realize the restructuring and revitalization of the space. With the
project initiative, more visitors were found in the Park, and with each step completed, awareness grew
about the importance of environmental preservation. Therefore, encouraging visitors to participate in
social and environmental activities is essential to sustain the site.
Keyword: environmental preservation; water body; forest park;